DIRECTORATE OF LICENSING AND ENFORCEMENT
Main Functions
- Oversee the development, implementation and review of Regulations, Rules, and Guidelines for licensing and regulations of communication services;
- Manage licensing, compliance and Consumer Affairs Processes;
- Provide advice on Licensing and Enforcement matters;
- Formulate work programmes for the compliance to License Conditions and supervise implementation;
- Prepare and manage programs on public and consumer awareness issues;
- Oversee preparations and implementation of complaints handling mechanisms;
- Provide Secretariat Services to the TCRA Board, Content and Complaints Committees;
- Liaise with TCRA Consumer Consultative Council on Consumer issues,
- Coordinate activities of Regional and International Organizations related to ACRAN matters.