DIRECTORATE OF LICENSING AND ENFORCEMENT

Main Functions

• Oversee the development, implementation and review of Regulations, Rules, and Guidelines for licensing and regulations of communication services;
• Manage licensing, compliance and Consumer Affairs Processes;
• Provide advice on Licensing and Enforcement matters;
• Formulate work programmes for the compliance to License Conditions and supervise implementation;
• Prepare and manage programs on public and consumer awareness issues;
• Oversee preparations and implementation of complaints handling mechanisms;
• Provide Secretariat Services to the TCRA Board, Content and Complaints Committees;
• Liaise with TCRA Consumer Consultative Council on Consumer issues,
• Coordinate activities of Regional and International Organizations related to ACRAN matters.