The professional desk is available for consultation, enquiries, feedback or complaints from customers or consumers of communication services. TCRA receives feedback and enquiries through;

• Walk-ins at the Head quarter’s Office, Zanzibar Office and Zonal Offices;
• Online from the e-mrejesho system
• USSD *152*00#;
• Emails received through dawatilahuduma@tcra.go.tz;
• TOLL-FREE number 0800008272 (24 Hours)
• Letter (link to TCRA address page)
• Social Media Platforms (link to Twitter, LinkedIn, Instagram, Facebook)